The Quality Improvement Resource Analyst (QIRA) will assist in the development of clinical policies, practice and programs to enhance quality customer service. This key position will participate in the analysis, planning and strategic formation of Lee Memorial Home Health’s goals and initiatives. The QIRA will analyze practice operations and needs to determine potential enhancements or improvements to clinical procedures and operational activities and will develop and/or recommend supporting policies and procedures. The QIRA will collaborate and coordinate in implementing plans and clinical programs particularly in the areas of performance improvement for process and outcomes. The QIRA will be the liaison between the Audit Contactors for Medical Record Access, Appeal Process, and System Information Management.
Education: Graduate of an accredited school of professional nursing.
Experience: 3-5 years experience as a home health case manager
License: Currently licensed or eligible for RN licensure in the State of Florida (Preferred Bachelor’s Degree)
Other: Communication and interpersonal skills, basic computer skills, and customer service skills required.
Lee Health is the leading provider of health care in Southwest Florida and has served the citizens of Lee County and surrounding communities since 1916. Lee Health consists of four acute care hospitals, two specialty hospitals and comprehensive health care services in facilities and office locations throughout Southwest Florida. With more than 1 million patient contacts each year, Lee Health is the fourth largest public health system in the United States and one of the largest in Florida. Lee Health is a progressive, financially sound health care provider with over 11,800 employees, 1,300 community physicians and 4,500 volunteers and auxilians.