Screens potential new enrollees through thorough medical record review, care team interview if needed and patient/family interview. Evaluates patient findings and coordinates new enrollees to the appropriate care team within Geisinger at Home. Engages new candidates for Geisinger at Home and provides comprehensive description of the program to the patient and family. Serves as embassador for Geisinger at Home with targeted physcians and community members training and engagement.
Triages acute care calls from patients, family and clinical teams. Resolves issues that do not require Geisinger at Home’s acute team to patient/family satisfaction. Makes appropriate hand-offs to Field Coordinator team or other team members on the Home Based Medical Care, Community Palliative Care, or Mobile Integrated Health teams.
Assists care team staff with outreach activities to support care initiatives for patients throughout the care continuum as well as enrollment in hospitals and nursing homes.
COMPETENCIES AND SKILLS:
Displays strong engagement skills. Advanced assessment and triage skills.
Demonstrates strong interpersonal, oral and written communication skills.
Demonstrates the ability to be a self-starter with strong organizational and time management skills. Detailed oriented, extremely well organized and able to plan and problem solve.
Demonstrates ability to work independently.
EDUCATION AND/OR EXPERIENCE:
Registered Nurse with valid Pennsylvania licensure to practice.
A minimum of two years clinical experience.
Computer literacy required with specific experience in Microsoft applications and Windows operating platform.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Varies settings including but not limited to office, patients home, and hospital.
Travel required, personal vehicle with mileage reimbursement
Day shift with on-call schedule after hours.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
GEISINGER HEALTH PLAN (GHP) is the health insurance component of Geisinger and serves over 460,000 members in Pennsylvania and West Virginia. Begun in 1985, GHP provides high quality, affordable health-care benefits for businesses of all sizes, individuals and families, and Medicare beneficiaries.
One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit geisinger.org or connect with us onFacebook, Instagram, LinkedInand Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.