Job Summary: The Informatics Nurse uses clinical experience to optimize the use and function of electronic medical records and patient care software applications.

Essential Job Functions:

• Instruct staff on their responsibility in following the Compliance and Ethics Program.
• Detect non-compliance and follow up as appropriate
• Consults with management and Information Technology Department to analyze computer system needs for clinical management information operations to determine scope and priorities of issues.
• Recommends and develops plans for clinical systems changes for development and operations, identifying and supporting computerization needs related to patient care services.
• Works with the present software provider on current issues affecting the organization.
• Serves as the organizations “Super User” for all clinical electronic documentation planning, implementation, education and performance monitoring at the clinical level.
• Provides ongoing education to staff and managers to correct trends and documentation weaknesses.
• Ensures that electronic documentation meets all applicable standard of internal and external accreditation and review organizations
• Seeks out new innovative methods and sources to improve clinical competency across all services through collaboration with education, quality, compliance and clinical services.
• Collaborates in the management, implementation and operation of clinical information and functional systems.
• Collaborates in the development, implementation and monitoring of clinical management information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance.
• Provides support to clinical end users in the usage and maintenance of clinical software programs
• Analyzes work processes, tools, and methods to develop and implement the most cost and time effective work process, integrating the clinical software system into clinical operations.
• Develops clinical software tools, forms, and reports that are customized to meet clinical staff and patient care needs.
• Develops training materials, schedules and plans with software system personnel, the IT staff and other hospice personnel
• Responsible for clinical orientation of new employees related to the documentation software.
• Collaborates with IT on the practical use of the device and software application.
• Provides ongoing training in clinical software utilization and changes.
• Implements clinical education related to software by collaborating with the team administrators and directors.
• Tracks open and past tickets with the software system for trends and opportunities for education and improvement.
• Confers with technical support personnel to provide technical advice and resolve problems.
• Coordinates project activities with the Senior Director, Team Administrators and IT technical staff.
• Participates in the development and implementation of performance improvement initiatives to improve the quality of care, compliance to documentation requirements, and external review preparation.
• Provides support to managers, schedulers and clinical administrative assistants.
• Trains staff in identifying and prioritizing problems, implementing solutions, and evaluates effectiveness.
• Other duties as assigned. 

Core Values: To perform this job successfully, an individual must demonstrate competency in each of Avows core values listed below and be able to perform each essential job duty satisfactorily. The requirements listed are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Innovation: We embrace change and are always looking at creative ways to solve problems and serve new populations.

Integrity: We are honest, hardworking, fiscally responsible professionals driven solely by the wellbeing of our patients, their loved ones, and the communities we serve.

Collaboration: We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community.

Celebration: We believe in the importance of celebrating life and relationships.

Education: We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.