The Post 9/11 M2VA RN Case Manager provides clinical case management for severely injured and/or ill post 9/11 Service Members/Veterans and other Service Members/Veterans with identified case management needs. The incumbent begins the case management process prior to admission to the facility and works collaboratively with staff from other Veterans Health Administration (VHA) facilities, Military Treatment Facilities, and various referring facilities. 1. The Post-9/11 M2VA RN is responsible for acquiring and demonstrating clinical expertise and knowledge of health care programs to improve the quality of patient care, the use of resources, and to facilitate compliance with internal and external requirements and standards; acquiring and demonstrating strength in the areas of interpersonal relations, critical thinking, problem solving, and conflict resolution; collaborating with other case managers, the Interdisciplinary Care Management Review Team (IDCMRT) and other clinical and administrative staff as needed to ensure patient care needs are met. 2. The Post-9/11 M2VA RN Case Manager provides clinical case management for severely-injured and/or ill Post-9/11 SM/Vs and other SM/Vs with identified case management needs. 3.The incumbent begins the case management process prior to admission to the facility and works collaboratively with staff from other Veterans Health Administration (VHA) facilities, Military Treatment Facilities, and various referring facilities. 4. The Post 9/11 M2VA RN Case Manager completes an in-depth assessment of functional status, acuity level, prognosis, and assesses the need for treatment services and resources. The Post-9/11 M2VA RN initiates contact with the patient and/or family to assist and ensure the transition to the VHA is safe and continuous. The incumbent monitors patient status while the patient is receiving care at the facility. 5.The Post-9/11 M2VA RN Case Manager communicates and coordinates with the IDCMRT to develop a biopsychosocial Comprehensive Plan (CP) of care for Post-9/11 inpatients and outpatients. When determined by the IDCMRT, The Post 9/11 M2VA RN Case Manager may serve as the Lead Coordinator. 6. The Post-9/11 M2VA RN Case Manager documents appropriately in within the patient record, Care Management Tracking and Referral Application (CMTRA) and the Interagency Comprehensive Plan (ICP). The incumbent, in collaboration with the IDCMRT, is responsible for coordinating performance improvement initiatives and for collecting relevant data required for Commission on Accreditation of Rehabilitation Facilities (CARF) certification and Joint Commission on the Accreditation of Healthcare Organizations (JC) standards. 7. Incumbent must have a high level of skill and expertise in medical and mental health diagnoses (included but not limited to amputation, burns, vision loss, TBI, PTSD, and the Adjustment/Anxiety/Mood disorders) as well as insight into the needs of and services required for individuals with these conditions. The Post-9/11 M2VA RN uses the nursing process in collaboration with the interdisciplinary team members and assumes a leadership role to develop a case management plan which addresses all biopsychosocial interventions. 8. Role, responsibilities, and accountabilities for the Post-9/11 M2VA RN Case Manager also includes demonstration of the knowledge and skills necessary to provide care appropriate to the ethnic and cultural diversity as well as the age-specific challenges of the post 9/11 population. This knowledge includes understanding changes associated with aging and principles of growth and development relevant to the young adult, adult, and geriatric populations. 9. Serves as an advocate Post-9/11 SM/V's and their families, helping them access needed services at the facility, at other VA facilities, and in the community. Develops and utilizes community resources. Ensures Veteran and their significant others can identify who their Post-9/11 M2VA RN or Lead Coordinator is. 10. The Post-9/11 M2VA RN Case Manager is accountable and responsible for possessing the knowledge and skills to communicate and interact appropriately and courteously with all internal and external customers and maintain confidentiality of electronic, written, and/or verbal patient/employee information. Work Schedule: Monday - Friday, 7:30am to 4:00pm Telework: Available. This position is eligible to telework on an as needed basis, determined by the needs of the service. This position is not approved to be a 100% Virtual/Remote position. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Pay: Competitive salary, regular salary increases. Paid Time Off: Annual leave at the rate of eight (8) hours per biweekly pay period; Sick leave at the rate of four (4) hours per biweekly pay period; 11 paid Federal holidays per year. Retirement: Traditional federal pension (5 years' vesting) and federal 401K with up to 5% in contributions by VA. Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). Licensure: 1 full and unrestricted license from any US State or territory.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.