Florida Hospital Zephyrhills has provided faith-based, whole person care to our community for more than 30 years. This means we build trust, create belonging and deliver hope, thereby extending the healing ministry of Christ, when caring for our patients. Our 139-bed facility includes an Accredited Chest Pain Center with PCI, Heart Institute, Primary Stroke Center, emergency department, state-of-the-art operating rooms, Bone & Joint Center, Simpson Breast Health Center and the area’s only Obstetrics Program, The Baby Place, offering family-centered maternity care. Other special services include, a Center for Wound Healing, CREATION® Health Wellness Center, CREATION® Health Spa, home health, imaging center, cardiopulmonary rehabilitation, and physical, occupational, and speech therapy.
You will be responsible for:
Encourages and demonstrates teamwork by pulling charts, following up on radiology and lab results, answering phones, communicating with patients.
Demonstrates care for one another by working all areas, open to change, sensitive to department needs, effectively participates in conflict resolution/problem solving.
Collaborates with office staff on marketing efforts
Communicates effectively with staff to ensure efficient patient flow.
Performs front office responsibilities as assigned.
Demonstrates good communication skills respectfully and courteously when interacting with patients, co-workers, physicians, and colleagues within department.
Pulls and preps next-day patient charts. Ensures all labs, scan results, etc. are available day of visit. Passes key information to doctors/clinicians and front office in a timely manner.
Coordinates with doctor, personnel, lab and radiology companies to schedule procedures and ensure efficient processes.
Maintains efficient patient flow, exam room prep and addresses all doctors’ requirements.
Demonstrates knowledge of office medical equipment and assists doctor.
Maintains timely communication with patients re: surgery, scripts, testing.
Prevents casual overtime at all times and completes work in a timely manner.
Assists in controlling supplies and maintains inventory weekly.
Enters charges for daily reconciliation
Maintains efficiency in patient work-up flow and triage responsibilities.
Maintains accurate legible documentation of patient medications and messages, sample meds, and pharmacy documentation.
Identifies problems that may affect patient safety and efficiency in department.
Demonstrates knowledge and compliance of Hospital guidelines and regulatory requirements.
Keeps current with new technology and updates on care and medications.
Contributes to the growth of the practice by managing patient flow and recommending follow-up visits if needed.
Assists office staff with marketing mailings, phone calls.
What you will need:
Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Competent in basic patient work-up for examination.
Good medical knowledge to assist doctor during patient exams.
Ability to keep process and patient flow on time; competent with basic patient work up.
Current basic computer skills, data input.
Good business office organizational skills.
Good verbal and written communication skills.
Ability to work well independently and with others in a team environment.
Ability to adapt to change.
High School diploma/equivalent.
Completion of accredited course in Medical Assisting.
One or more yearsâ™ experience in physician office or clinical setting (preferred)
American Association of Medical Assistants (AAMA) Certification or American Medical Technologist (AMT) Certification is required to be obtained within the first 90 days of employment or when transferring into this position.
Current, valid CPR certification is required (BLS).
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.