Medical Practice Manager, PIH Health House Clinic Neurotology
Location: Los Angeles, California
Internal Number: 16887
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
The Medical Practice Manager is responsible for overseeing the day-to-day operations of Medical Practice Clinic(s) ensuring efficient and effective office operations; holding all staff accountable to a patient centered culture; and ensuring that organizational goals and objectives are met at the department level. Participates in budgeting, and growth and development efforts as required. This is a management position.
Knowledge of physician practice management methods and computerized systems preferred; knowledge of applicable clinic specialty preferred.
Proficient in Microsoft Office applications; strong management skills with experience managing/motivating teams to high performance.
Excellent verbal and written communication skills.
Ability to effectively communicate to all members within the organization; excellent customer service skills with a strong focus on the patient experience.
Ability to work well independently as well as within teams.
Ability to analyze problems and follow through on solutions and maintain quality control standards; ability to interpret, adapt and apply guidelines and procedures.
Knowledge of quality improvement tools and techniques.
Understanding of ICD-9 and CPT coding preferred.
Excellent time management skills, ability to work well under pressure and ability to effectively adapt to changes within the work environment.
Bachelor’s degree in health care, business management or other related area preferred.
Master’s degree in health care, business, public administration or related field preferred.
Minimum 3 years of relevant experience including 2 years progressively complex management experience overseeing operations in a healthcare setting preferred.
Lean training or process improvement training/certification preferred.
Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V
PIH Health is the Communities’ Health and Wellness Partner
Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes.
We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare.
We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region.
Why PIH Health?
Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization.
PIH Health Hospital - Whittier
Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here.
PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.