Description
Lead with purpose and make a difference!
We are seeking an experienced and compassionate Director of Residential Services to oversee our Residential Services Department. This leadership role is responsible for ensuring high-quality, compliant, and person-centered care across all 9 Intermediate Care Facility (ICF) group homes across San Diego County.
What You’ll Do
As Director of Residential Services, you will provide overall leadership and management of our residential programs. You’ll ensure compliance with all state and federal regulations, manage budgets and billing processes, and maintain strong relationships with funding agencies and families. You will also lead, coach, and support residential managers and staff to ensure safe, high-quality service delivery and positive outcomes for the people we support.
In this role, you will:
- Oversee day-to-day operations of all residential homes, ensuring compliance and quality of care.
- Manage budgets, authorizations, and billing to maintain fiscal health.
- Supervise and develop residential management staff, fostering a culture of accountability and excellence.
- Serve as liaison with partner agencies, licensing entities, and families.
- Lead initiatives to enhance program quality and implement best practices
What We’re Looking For:
- Bachelor’s degree in Human Services, Social Work, Psychology, Healthcare Administration, or related field (Master’s preferred)
- Minimum 5 years of progressive leadership experience in residential or healthcare services, ideally supporting individuals with developmental disabilities
- Strong knowledge of state and federal regulations for ICF/DD-H and Medi-Cal programs
- Proven ability to manage budgets and lead diverse teams effectively
- Excellent communication and relationship-building skills
- Commitment to The Arc’s mission, values, and person-centered approach
Why Join The Arc of San Diego?
- Meaningful work that directly impacts lives
- Supportive and collaborative leadership team
- Competitive compensation and comprehensive benefits
- Opportunities for professional growth and advancement
- A workplace that values diversity, inclusion, and compassion
If you’re a dedicated leader ready to make a meaningful impact, we invite you to join our team at The Arc of San Diego.
The Arc of San Diego is an Equal Opportunity Employer. We have a strict policy against harassment and retaliation of any type and are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Our goal is to provide a work environment free from discrimination, harassment, and retaliation as well as other disrespectful or other unprofessional conduct based on any protected class or any combination of two or more protected classes: race (including natural hairstyles and hair texture), color, religion (including religious dress and grooming practices), national origin (including language use restrictions), age (40 and over), legally protected medical condition (including cancer and AIDS/HIV), physical or mental disability, marital and domestic partner status, sex (including sex stereotypes and pregnancy, childbirth and related medical conditions), sexual orientation, reproductive health decision making, ancestry, genetic information/ characteristics, gender, gender identity, gender expression, transgender, military and veteran status, known status as a victim of domestic violence, sexual assault, stalking or of certain violent crimes, or whose covered family member is a homicide victim, enrollment in a public assistance program, off duty and off-site cannabis use or any other characteristic or activity protected by law.
We also prohibit discrimination, harassment, retaliation, disrespectful or unprofessional conduct based on the perception that anyone has any of the above characteristics or is associated with a person who has or is perceived to have any of those characteristics.
The Arc of San Diego is a federal subcontractor and shall abide by the requirements of 41 CFR 60-1.4(a), 60- 300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals on their race, color, religion, sex, sexual orientation, gender identity or national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
The Arc of San Diego will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified candidates with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If candidates need assistance to perform their job duties because of a physical or mental condition, they should contact their Supervisor or Human Resources.
